The Montrose Promise

 
at Montrose Auto Outlet

PRICE PROMISE

We'll offer our best price! Everyday, Every Vehicle. No Exceptions!

TRADE-IN PROMISE

When you purchase a vehicle from Montrose, we'll guarantee 125% trade-in value when you purchase another vehicle from Montrose.

SATISFACTION GUARANTEED PROMISE

If you are not completely satisfied, you can exchange any vehicle for any reason by returning it to the dealership within 2 days provided that it has fewer than 150 miles. Pick any vehicle from our inventory and purchase it with full credit for what you paid for the vehicle you are returning. There will be no cash refunds.

SERVICE PROMISE

COMPLIMENTARY first oil change, anytime exterior car wash, anytime multi-point inspection with any service visit, vehicle appraisal report with any service visit, and battery installation!

WARRANTY PROMISE

UNLIMITED mileage warranty for 1 year on select pre-owned vehicles!

CREDIT PROMISE

You've got a friend for finance with our Montrose EZ Credit program… 100% credit approval is our goal!

DISCLAIMERS:

WE'LL OFFER OUR BEST PRICE!

Montrose Auto Group will offer a lower price on a new vehicle in response to a bona fide competitive offer, authenticated by proof of the offer in a current new car dealer ad or a current signed worksheet by a qualified employee at the other new car dealer. Competitive offers obtained via email or texting are excluded. Vehicle comparisons must be identical. Ad and worksheet must be currently effective. Worksheet must show a VIN#. All applicable manufacturer's prices and incentives must continue to be effective at the time of purchase. This offer is restricted to new car dealers in the Cleveland and Youngstown Ohio DMA's and residency restrictions may also apply. Customer is responsible for all taxes and fees. Offer may be terminated at any time. Excludes previous purchases, trade-in values and used cars.

GUARANTEED UP TO 125% TRADE-IN VALUE

Trade-in value based on fair KBB less wear and tear, deduct $0.48/mile above 10,000 miles average/year. Deductions for any upcoming or already due services. A deduction in value may be assessed to vehicles without complete service records and or proof of all services done as per manufacturer recommendations. No salvage titles. No repainted vehicles qualify. Offer good after 1-year of ownership.

SATISFACTION GUARANTEED PROMISE

Vehicle must be exchanged within 2-days or 150 miles in original delivery condition. The Exchange vehicle must meet lender qualifications if the vehicle is financed.

WARRANTY PROMISE

The UNLIMITED mileage warranty protects your pre-owned vehicle purchase with unlimited mileage coverage for an additional 12 months from the date of purchase. Vehicles 10 model years or newer only, with fewer than 85,000 miles at the time of purchase. See the website for specific eligibility and ineligibility. Eligible makes and models may change at any time without notice.

CREDIT PROMISE

Credit approval based on credit score, employment, income and other financial factors at lender's discretion.